Frequently Asked Questions
General
No. Totally free to visit and check us out!
Appointments are preferred, but we do accept walk-ins during our regular business hours.
We have on-site management to assist you during business hours.
Applicants can apply through our online portal or in person at any of our leasing offices.
Application processing is generally complete within 24–48 hours when all requested information is provided promptly.
Upfront costs include your application fees, security deposits, utility deposits & municipality inspection fees where applicable & the first full months rent and/or any additional prorated days of rent.
Experience the community and the living space in person, or at the least, virtually. Ask as many questions as you want to feel comfortable with your move in decision.
We offer online payment, or payment in person with a bank-certified check, money orders or personal check. (Personal checks are not accepted for move-in funds but are acceptable for monthly rent).
Our RentCafe portal offers credit/debit payments and checking/savings payment options. The fees are based on the type of payment and amount.
Great news — there are no extra fees for amenities, outdoor or uncovered parking, and absolutely no administrative fees!
Yes, and we have options for you! If you do not want to use your 3rd party insurance, you are able to obtain a quote through our preferred insurance partner, ePremium! Here is the link. Or, we also have a liability only option of only $15.00 per month.
Trash Service is included in the monthly rent. Some homes include the gas heat.
We provide a list of utility providers for you to call and setup service, prior to moving into our communities.
Xfinity is our preferred cable provider. However, Fios is available in some areas.
We have an amazing resident referral program that can pay up to *$400.00!
Guests are more than welcome to visit! If they are planning on staying more than a few days, reach out to your community manager!
We only offer 12-month leases at this time.
Your security deposit will transfer to your new home in most cases.
Subletting is not permitted.
Our lease break fees are equivalent to the sum of one month's rent in your second (2nd) year lease. First year lease breaks will be discussed with the Property Manager or Assistant Property Manager.
Short Term leases are very limited in availbility. Ask the community office.
We do not.
Each home is fully maintenance-checked and professionally cleaned prior to move in.
Amenities
Our amenities offered are a business center, cardio and weight training fitness center, package locker, and an off-leash dog park.
Yes, our surface lot is free.
Each building offers smart card laundry facilities where an app is available for download!
Dishwasher, electric stove, microwave and refrigerator. Select homes offer gas heat and central air.
We partner with some amazing furniture companies that offer great savings to our residents! Ask our community office.
Residents are required to furnish their own home. Ask the community office about lease availability.
Yes, we will gladly accept it and kindly request that it be picked up within 24 hours.
5:00 am to 11:00 pm.
Cardio machines, weight training machines, and free weights.
Yes, Monroeville does have a noise ordinance from 10:00 pm to 7:00 am.
Pet Policy
Yes, breed restrictions apply.
Deposit $250.00 of which $100.00 is refundable without damages. Please inquire with our leasing staff for pet registration requirements.
DOG -- Pet Rent is $35.00 for 1st pet and $20.00 for 2nd pet per month
CAT -- Pet Rent is $20.00 per month
Yes, we do have restricted breeds.
Yes, our community offers an off-leash dog park!
Location
Our address is 900 MacBeth Drive. Please keep in mind if you are touring multiple sister communities, transportation is required.
From Downtown Pittsburgh:
Get on I-376 East (Parkway East)
Stay on I-376 East for about 13 miles
Take Exit 84A for US-22 East toward Murrysville
Stay on US-22 East for about 2 miles
Turn right onto Rodeo Drive (you’ll see signs for UPMC East or Target nearby)
Turn right onto MacBeth Drive
900 MacBeth Drive will be ahead on your right
From Route 22 In Monroeville:
Head toward Rodeo Drive (near UPMC East and Sheetz)
Turn onto Rodeo Drive – you’ll see signs for the Monroeville Convention Center nearby
Go a short distance and turn right onto MacBeth Drive
Continue straight – 900 MacBeth Drive will be on your right
MacBeth Drive and Mosside Blvd, (Route 48).
Yes, within a 15-30 minute walk.
Monroeville Library/Senior Center, Community Parks and Hiking Trails, and Forbes Regional Hospital.
Gateway School District (Public)
Yes, Boyce Park and Westmoreland Heritage Trail
The Miracle Mile Shopping Center, Monroeville Mall and Westmoreland Mall
Starbucks is located within Target! Aroma Joe's on Route 48 and MacBeth Drive, and Starbucks on Northern Pike.
Maintenance
Yes, our maintenance staff is available during business hours and offers 24-7 emergency service.
Very easily! You are able to submit a work order through our RentCafe portal, send an email, call our office and stop in during business hours!
Non-emergencies are handled within 24–48 hours.
Residents are not required to be home, but we will coordinate with your schedule if you prefer to be home.
During business hours, residents are able to stop by the leasing office. After hours, residents will need to contact our emergency after-hours answering service and pay a small fee for our technicians to unlock your door.
Absolutely! This is your home. Our only request is to discuss any changes with our management team prior to any changes within the home. We do have requirements on exterior use and care.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Great value and friendly staff! I never had a problem getting the answer to a question or help from maintenance
- Zachary K
I have enjoyed living in Birnam Wood for the past 5 years and I look forward to working locally again, at which time I will contact Monroeville apartments for another apartment.
- Eric W
I enjoyed my stay the last 2 years here!
- Caitlyn H
I love the service, it was efficient
- Danny T
Very helpful and conscientious staff
- Alvdotun
